Gift Vouchers & Package Deals

Frequently Asked Questions

Q: What does the gift voucher package include?

A: Each package includes specific products according to its value. All vouchers include the following: Photo Session and Design Consultation.

The photo session takes approximately one hour. It usually takes place at the beach, the park, Wow Photography studio or your home – Auckland wide. I usually create 400-600 photos in a typical family portrait session.

Q: What is the Design Session?

The most exciting moment is when you first see your portraits during the design session. Allow about an hour for a relaxed browsing through your best photographs. Together we will consider the different display combinations: size, composition, light, finish, monochrome and other creative colour finishes. The design session is a complimentary service which makes the selection process easy and productive. It enables a full-screen, side-by-side comparison via Zoom. This is your opportunity to select your favourite portraits and to choose the most suitable products to match your décor: composite sets, fine art prints, canvases, premium folio boxes, coffee books  and luxury albums.

Q: What is the Web Album?

The web album is more suitable than the Design Session when fewer photos need to be reviewed. It is used only portraits of a single person; for social media, dating applications or headshots for your website. The web album contains the best photos and offers you the opportunity to select your favourite photos. It contains lower resolution, watermarked photos which are unsuitable for other purposes such as prints. It is available for the duration of the selection process which usually takes a day or two.

Q: Are digital files included?

A: Some packages include digital files. Most people are more than happy with their wall art. With the recipient’s permission, I will post their favourite printed photos on Wow Photography Facebook page. Some people will want digital copies and these can be purchased.

Q: Can I simply get digital files for my social media profile or marketing?

A: Yes, happy to create a web album with the best 20-40 portraits and there is no need for a design session in the studio. This offers the opportunity to view the images on your PC or laptop so you can select your favourite photo(s).

Q: Can additional photos be purchased?

A: Sure. Additional portraits can be purchased during the design session and there is absolutely no pressure to do so. Check out my warm reviews!

Q: Can we purchase photos outside the design session?

A: It is extremely rare that photos are purchased after the design session so there is little or no reason to keep the photos for a later date. I do keep the photos if specifically requested and archive them for a limited time.

Q: Is retouching included?

A: Yes. I will do basic retouching to enhance the photos that you purchase. Basic retouching includes adjusting colour temperature, white balance and cropping. Additional retouching is $100/hr (rarely needed).

Q: Can the value of the voucher be used towards a larger package?

A: Yes. The recipient can use the value towards a larger wall art (when the voucher is purchased prior to the photo session).

Q: Can I redeem the card for cash or get a refund?

A: The voucher is non refundable and cannot be used with other promotions.

Q: Can I replace the canvas with a print?

A: Yes, happy to offer a professionally printed, Epson Premium Luster print instead of your canvas.

Q: Is there a time limit?

A: In our busy lives we only do what’s important or urgent. That’s why the gift voucher is valid for three months only. The expiry date creates a positive call for action to redeem the voucher while we are young. I am more than happy to extend the expiry date once contact is made with the recipient so there is no time pressure.

Q: Can you create a customised gift card?

A: Yes. I usually make contact with the person who purchased the voucher in order to get more details about the recipient and the occasion. I then create a customised A4 greeting card and send you the PDF by email. You can then print the card on a thick art paper, roll it nicely and tie a beautiful ribbon around it. This is a beautiful gift that can then be presented in person. Alternatively, happy to send the PDF gift voucher directly to the recipient.

Q: Can I buy the gift for myself?

A: Absolutely! Many delighted clients want to celebrate life and treat themselves to a wonderful gift to capture priceless memories of their loved ones – it’s a gift that keeps giving and becomes part of their décor!

Q: Can we do the photo session on weekends?

A: Yes. In fact, most photo sessions take place on Saturdays and Sundays.

Q: What locations can we choose from?

A: You may have the opportunity to choose the location for your photo shoot around Auckland and The North Shore with great photography locations to consider:

– A home study is an exclusive portrait session created in the privacy and comfort of your own home in Auckland.

– The park or the beach will provide a natural and beautiful background where you and your family are most relaxed and looking at your best.

Some great Auckland locations include:

– Castor Bay Beach – North Shore City [Basic Package]

– Centennial Park – Campbells Bay [Basic Package]

– Long Bay Regional Park

– Torbay Beach

Q: Do you travel?

A. Yes, some packages include travel, Auckland wide. This is especially worth considering when the recipient has a beautiful home with a lifestyle block, a horse a shed or a vintage car.

Q: Can I hire your services for a few hours?

A: Yes you can. Please Contact me to discuss your requirements.

Q: Do you offer 100% Money Back Guarantee?

A. Yes, the Basic package includes 100% money back guarantee if we hold a design session and there is not even one photo that you like, and we’ll still be friends. I do this simply so that you will feel empowered and in control every step of the way while I work hard to create something special for you. This guarantee is not applicable to web albums.

You are more than welcome to hit the Contact page and ask me any additional questions that you may have.

Q: How much will that cost?

My product structure starts from 170 for a 4×6 inch print or 75 for a web resolution digital file (1024x768pix, 72dpi). I also work hard to deliver a set of images that thrills you and fits your budget. Most people spend anywhere from $500 to $1,500 and some spend $5,000. It all depends on what you want and what your budget allows. In other words, it’s the value of the photos and the impact that you want to achieve when displayed on your wall. Most people don’t really know what they want until they see what I created for them at their exclusive design session. Click here to see additional products such as Folio Boxes, Coffee Books and Luxury Albums. Click here for more information regarding digital files.